FAQ,s
What types of beauty tools do you offer?
REFINE specializes in a curated selection of high-quality beauty tools, with a focus on innovative products that enhance your beauty routine. Our offerings include various tools designed for different hair types, including our top-selling Essential Brush, which is engineered to effortlessly detangle all hair types.
How do I care for my beauty tools?
To maintain the longevity and effectiveness of your beauty tools, it is recommended to clean them regularly. For brushes, use a gentle soap or brush cleaner and rinse thoroughly. Ensure that they are dried properly to prevent any damage to the bristles or materials.
What is your return policy?
We offer free returns within 7 days of purchase. If you are not satisfied with your product, you may initiate a return within this timeframe to receive a full refund or exchange.
Are your products suitable for all hair types?
Yes, our products, including the Essential Brush, are designed to cater to all hair types. The innovative design ensures effective detangling without causing damage, making them suitable for a diverse range of hair textures and conditions.
How can I contact customer support?
Customer support can be reached through our website's contact form or via email. Our team is available to assist you with any inquiries or concerns regarding your orders or products.
Do you offer international shipping?
Yes, we provide international shipping options. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. This ensures a convenient and safe shopping experience for our customers.
Are there any promotions or discounts available?
We occasionally offer promotions and discounts on selected products. To stay updated on our latest offers, we recommend subscribing to our newsletter or following us on social media.